We accept returns on eligible items within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Due to limited availability, we are unable to offer exchanges. For full details, visit our Returns and Shipping page.

Orders are processed within 1-3 business days. Once shipped, you’ll receive a tracking email with delivery updates. For shipping times and rates, visit our Returns and Shipping page.

Yes! We offer free shipping on orders over $75. This is automatically applied at checkout. For more information, visit our Returns and Shipping page.

After your order ships, you’ll receive a confirmation email with a tracking link. Use this link to monitor your package's journey.

We aim to restock our bestsellers whenever possible, but quantities are intentionally limited to maintain the uniqueness of our collections. Be sure to check back regularly for updates on availability!

Most of our styles are true to size, but sizing can vary by item. We include detailed size information in each product description to help you find the perfect fit. If you need additional assistance, feel free to email us at ciao@bacioandco.com!

Currently, we only ship within the United States. Stay tuned as we work to expand our shipping options!

If your order hasn’t shipped yet, we can update your address. Please contact us as soon as possible at ciao@bacioandco.com and include your order number.

We’re sorry for the inconvenience! Please email us at ciao@bacioandco.com within 48 hours of delivery with your order number and photos of the issue. We’ll resolve it right away.

Yes! Digital gift cards are available in various amounts and make the perfect gift. Purchase one here.

Each item has specific care instructions included on its tag. For general care, we recommend gentle washing in cold water and air drying to maintain quality.