Shipping policy

Shipping

We carefully pack and ship every Bacio & Co. order with intention and care.

Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order ships, you will receive a confirmation email with tracking details.

Shipping Options

Free Standard Shipping (4–7 Business Days)
Free on all U.S. orders

Expedited Shipping (2–4 Business Days)
Rates calculated at checkout

Delivery timeframes begin after your order has been processed.

Order Processing

Orders are typically shipped within 1–3 business days.

During collection drops or high-volume periods, processing times may be slightly extended. We appreciate your patience and are working quickly to get your pieces to you.

Address Accuracy

Please double check your shipping address before placing your order.

Bacio & Co. is not responsible for lost or delayed packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

Once your package has been handed off to the carrier, we are unable to control transit times.

If your package is delayed or marked as delivered but not received, we recommend contacting the carrier directly using your tracking number.

If you need additional support, please reach out to us at ciao@bacioandco.com and we’ll do our best to assist.

A Note From Us

Every order means the world to us. Thank you for supporting Bacio & Co.